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News
Target Turns App AI Features Into Bigger Orders and Faster Checkout
3+ day, 11+ hour ago (371+ words) Target is seeing results from the artificial intelligence-powered shopping features it added to its app over the past year, the retailer said in a Tuesday (Sept. 8) press release. “Guests move naturally between our stores and digital channels, and we’re using…...
ESELs, agentic AI, and digital stores: our biggest retail technology articles on LinkedIn right now — Retail Technology Innovation Hub
4+ day, 2+ hour ago (1535+ words) Here at RTIH, we're busy building an amazing community of retail tech enthusiasts on LinkedIn. As we get close to 30,000 followers on the social media platform, here are the articles that are currently on our followers' radars, including Simbe, VoCoVo,…...
Instacart launches custom AI assistants for retailers, and its own
4+ day, 18+ hour ago (587+ words) “We’re not sharing the same level of data with OpenAI as we would with the shopping assistant embedded on our platform,” Hamburger said. “Obviously, we want to make sure that data remains a competitive advantage for us and for our…...
Cloud and AI reshape retail???s digital transformation
4+ day, 19+ hour ago (658+ words) As the digitalization of the retail industry enters a more advanced stage, cloud computing is undergoing a role shift: from an infrastructure that carries business systems to a technological foundation that connects data, business, and intelligent applications; AI is also…...
How Target Is Going All-In on AI-Driven Shopping
5+ day, 12+ hour ago (349+ words) Since last fall, Target Corp. has incorporated several AI features into its shopping journey, in an effort to make it easier for customers to discover products, evaluate purchases and complete shopping trips. The moves are part of a bigger strategy…...
Loyalty360 Reads: William Sonoma is Using AI to Strengthen CX Without Replacing Humans, Best Buy is
5+ day, 16+ hour ago (131+ words) Williams Sonoma is treating AI as an extension of great customer service, using it to make interactions faster, more personalized, and more effective while keeping human expertise at the center of the experience. Best Buy is demonstrating that a stronger…...
Florida Retail Leaders Put AI and Data at Center
5+ day, 22+ hour ago (426+ words) Florida retail real estate is leaning harder on data, AI, and physical experience. Colliers summarized the themes in its ICSC Florida 2026 conference takeaways after more than 4,500 professionals gathered in Orlando. The three-day event covered technology, leasing, investment, development, and consumer…...
Will Your AI Investment Pay Back? The Barking Cat AI Diagnostic for Retailers | Barking Cat Advisory
6+ day, 16+ hour ago (773+ words) The Barking Cat AI Diagnostic of retail and CPG executives plan to increase AI budgets are capturing real enterprise-level value from it 92%: NVIDIA, State of AI in Retail and CPG 2026. 6%: McKinsey, The State of AI, November 2025. It starts with diagnosis,…...
Sensormatic Solutions President Tony D’Onofrio on His Journey From Bag Boy to Retail Visionary
6+ day, 20+ hour ago (505+ words) For Tony D’Onofrio, his first job as a bag boy in a Cleveland supermarket marked the beginning of a long and winding retail journey. That first job provided the focal point of a nine-year retail education. By the time he…...
Williams-Sonoma???s AI Assistant Triples Shopper Purchases
1+ week, 2+ day ago (424+ words) Williams-Sonoma’s Olive AI assistant drove a 700% jump in engagement and a 620% jump in revenue since January, with customers converting at three times the normal rate, according to the company’s earnings call. Pottery Barn’s new Otto assistant is already resolving 70% of…...